Question 1

If there is a sudden power outage in the laboratory, can I manually remove the large-volume sample inside?

Accepted Answer

Can. In addition to the highly reliable electromagnetic lock system, this device is specially equipped with a unique emergency button. In emergency situations such as power outages, operators can manually trigger the mechanical device to open the door cover to ensure that experimental samples can be taken out safely and promptly.

Question 2

Can the smart touch screen be operated with gloves in a laboratory environment?

Accepted Answer

Can. Veyon 2106 G is equipped with an industry-leading high-definition full touch screen intelligent system specially designed for laboratories. The screen supports direct operation using commonly used laboratory gloves, and the screen itself has a five-year warranty.

Question 3

What safety protection does the equipment have if the sample is unbalanced or the motor operates abnormally?

Accepted Answer

The device has multiple intelligent protection functions. The system will detect the rotation speed in real time. Once abnormal operation is detected, a warning window will automatically pop up on the screen and all buttons will be blocked to prevent misoperation. At the same time, the whole machine is equipped with multiple automatic fault alarm functions such as door cover locking, overspeed, overtemperature and imbalance.

Question 4

In order to extend the life of the centrifuge, what should you pay attention to after the operation?

Accepted Answer

Please remember to open the door cover after use to allow the heat or water vapor generated during operation to evaporate naturally. If the rotor can be replaced, it is recommended to take it out after each use and wipe it clean with sterile medical gauze before placing it upside down. Always turn off the power before leaving the laboratory.

Question 5

If the power is suddenly cut off during the experiment, how to remove the sample from the tube?

Accepted Answer

Veyon 2106 G features a unique panic button design. In the event of a power outage, you can manually trigger the mechanical emergency device to open the door cover to ensure that the experimental samples can be safely taken out.

Question 6

Is the quality of the product reliable? What is the after-sales policy?

Accepted Answer

Veyon brand products undergo strict QC quality control and have passed CE and ISO certifications. For this model, we provide a two-year after-sales service commitment for the entire machine, so that your scientific research work will be worry-free.

Question 7

If my experiment requires a very complex centrifugation procedure, can the Veyon 2420 G be customized?

Accepted Answer

Can. The intelligent system equipped with this equipment supports users to customize centrifugation programs. You can write programs according to actual scientific research needs and directly input them into the device through a USB flash drive without disassembling any parts or replacing circuit boards, which greatly facilitates the implementation of special processes.

Question 8

How to ensure that the rotor and cavity are not corroded by chemical samples under high-speed operation of 20,000 rpm?

Accepted Answer

The angle rotor of the Veyon 2420 G is made of aerospace-grade super alloy composite material, and the centrifugal chamber is made of stainless steel super alloy composite material. We promise it will be resistant to all corrosive organic solvents or samples and provide a lifetime quality guarantee.

Question 9

Does this machine support gradient centrifugation? Is the operation complicated?

Accepted Answer

The device supports gradient centrifugation up to 10 steps. Experimenters can enter the program mode and freely edit the rotation speed, time and temperature of each gradient within the operating range. Operated through a 7-inch high-definition touch screen, the interface is clear and intuitive, and even complex gradient settings can be completed quickly.

Question 10

How can the experimental data recorded by the intelligent system assist me in scientific research recording?

Accepted Answer

The equipment background will automatically record detailed data of each operation. The most important thing is that it supports parameter curve display on the same screen. You can intuitively see the relationship between rotation speed, centrifugal force and temperature over time, which is very helpful for scientific research records that require precise control of the experimental process.

Question 11

At such a high speed, how to prevent experimenters from misoperation?

Accepted Answer

The system has real-time detection function. Once the motor is running in an abnormal state, a floating warning window will immediately pop up on the screen and all buttons will be blocked to prevent misoperation from the system level. In addition, the whole machine is equipped with multiple automatic protection functions such as overspeed and imbalance to ensure safe use.

Question 12

There is acidic gas in the laboratory environment. Will the outer casing and cavity rust over time?

Accepted Answer

Won't. The entire shell of Veyon 2420 RG is made of composite materials and painted, and the centrifugal chamber is made of stainless steel super composite alloy. The surface technical performance of both has passed the 100-hour enhanced salt spray test without damage. It has extremely high resistance to acid and alkali corrosion and is durable.

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